international offices

Sickness Absence Management

AXA ICAS provides sickness absence management reporting and a range of employee support and medical rehabilitation services. Each programme is specifically tailored to your needs

Process for your employees

Employee phones SAM to notify of their absence

  • State of the art voice activated recording
  • Your employees can access anytime day or night
  • If employee wakes up early in the morning feeling unwell they can call in sick using SAM and then return to bed
  • No intrusive questioning
  • Employee provided with the telephone number to our health information line Health at Hand to support them with any queries or concerns they have about their illness

SAM records the absence

  • Ensures all absences are recorded
  • Captures details of all workplace accidents leading to absence enabling you to comply with reporting requirements for work-related injuries

Email/text message sent to relevant person

  • Ability to receive notification by email and/or SMS text message
  • Instant notification of absence to manager and/or other designated persons (e.g. HR)
  • Message includes anticipated return to work date

Manager communicates with employee as required

  • Employers should not overlook the value of personal contact with absent employees – not only for the organisation but also the employee
  • ‘Research shows that the sooner an employer gets in touch with an employee the more likely there is to be a positive outcome…if you ignore the employee they are likely to stay sicker for longer…’ Nursing Times Volume 100 Number 42

What our clients say...

"We are proud to offer this confidential service to our employees."
Skanska UK Plc