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Post Trauma Services

AXA-ICAS trauma services are continually monitored, evaluated and reviewed. The unique combination of services and procedures conforms to National Institute for Clinical Excellence (NICE) guidelines and standards.

AXA ICAS Incident and Trauma Management Services are grouped under three headings and the key facets of each service are as follows:

Stabilising

  • Individual sufferers need immediate attention and there are times when local management also needs help to normalise the post incident situation.
  • In the aftermath of an incident, people need practical assistance to help to reconnect with their ordinary daily lives and more than anything - "information".
  • Support is forthcoming from professional psychologists and counsellors who are seasoned individuals with special training and the ability to deal with highly charged emotion.

Assessing

  • An experienced professional will be assessing and mentally sifting specific and particular needs of individuals from the beginning.
  • This diagnostic part of the service does not become formalised until enough time has passed for individuals to have recovered some of their own natural resources.
  • Extreme reactions are normal human behaviour following traumatic incidents.

Treating

  • In the weeks following the incident, AXA ICAS consultants are focused on facilitating people's natural recovery and coping methods rather than giving specific treatment.
  • Sometimes a group of affected individuals will spontaneously come together. AXA ICAS supports such behaviour as long as all group members have been assessed as strong enough to participate.
  • As time goes on a range of helping strategies fall under the heading of treatment. Strategies for dealing with depression, emotional numbness, panic attacks and increased substance abuse.
  • As some of the symptoms of Post Traumatic Stress Disorder begin to emerge, people will principally be helped through Cognitive-Behavioural methods as recommended by NICE.