Our Vision

To be the leading world-class provider of services to organisations, protecting and developing their investment in people.

Our Mission

ICAS is driven by excellence in everything we do. We believe in our people and in the strength of our core values to provide world-class services to our clients and their people.

Core Values - Our Behaviours

We are passionate about the success of our business, bringing energy and enthusiasm to our work every day.
We aim to be the best by continually questioning the way we do things.
We are willing to explore new ideas and opportunities, encouraging and fostering creativity.
We trust and empower each other to work effectively.
We respect the unique value of every individual and the contribution they make.
We believe in the power of teamwork through the integration of colleagues and clients working better together.
We invest in our people and continually work to develop ourselves, our products and our services.
We listen, respond and communicate openly and honestly.
We take responsibility for creating a safe, healthy and friendly workplace.
We strive to protect the environment in which we live.

ISO 9001:2000

In March 2006 ICAS was awarded ISO 9001:2000, the internationally recognised standard for an organisation's internal quality management system, which will further strengthen the company's customer focus and help manage change in a fast-paced industry.

Investors in People (IIP)

ICAS strives for excellence and our Investors In People accreditation was renewed in 2007, further underpinning our internal values.

Employee Assistance Professionals Association (EAPA)

ICAS is a founding member, which has enabled us to contribute vastly to the evolution and 'fit' of the EAP within the UK culture.

British Association for Counselling and Psychotherapy (BACP)

ICAS is an organisational member as well as the majority of our employed counsellors and affiliates holding individual accreditation status. It offers an assurance of high professional quality standards and ethics.

United Kingdom Register of Counsellors (UKRC)

ICAS is a Registered sponsoring organisation to sponsor its counsellors onto the register. It offers further quality assurance with regards to professional practice of our counsellors.

What our clients say...

"ICAS offers a quick, confidential and effective service to our employees enabling them to access a range of information and specialist support. We believe it fits well with our overall approach to employee benefits and services which help to make us an employer of choice."

• About ICAS

• Core Values

• Careers

Some of our clients...